1. Who we are
Slowtide operates a local experiences marketplace in Bangkok, Thailand. We connect visitors and residents with small-group sessions led by local hosts. Our office is at 48 Phra Athit Road, Chana Songkhram, Phra Nakhon, Bangkok 10200. You can reach us at [email protected] or by phone at +66 86 530 7241.
This statement explains what personal data we collect from people who use our website at slowtidex.info, how we use it, and how we look after it.
2. What data we collect
When you submit the contact form on our website, we collect:
- Your first name and, optionally, your last name
- Your email address
- Your phone number (optional)
- Any message you choose to include
When you browse the site, we may also collect standard usage data through analytics cookies — broadly, which pages you visit and for how long. We do not collect this data ourselves; it is gathered by the third-party analytics tools we use, described in section 6 below.
3. How we use the data
We use the information you submit in the contact form to respond to your enquiry and, if relevant, to confirm and coordinate a session booking. We do not add you to a mailing list without a separate, clear step from you. Analytics data is used in aggregate to help us understand how the site is working and where it could be improved.
4. Legal basis for processing
We process your data on the basis of your consent (when you submit the contact form, you have read and agreed to this statement) and on the basis of our legitimate interest in responding to business enquiries. We try to keep the scope of processing proportionate to those purposes. Where Thai personal data protection law applies to our activities, we aim to comply with its requirements in spirit and in practice.
5. Cookies and tracking
We use a small number of cookies. Some are essential for the site to function; others support analytics and advertising. You can manage your preferences at any time using the cookie settings panel on the site. For a full description of the cookies we use, see our Cookies Notice.
6. Third-party processors
We work with a small number of third-party services that may process personal data on our behalf:
- Analytics providers (to understand site usage — data is pseudonymised)
- Advertising pixel providers (to measure the performance of paid campaigns)
- Email and hosting infrastructure providers
We choose processors that offer reasonable data-handling commitments. We do not sell personal data to third parties, and we do not share it for purposes beyond those listed here.
7. Data retention
We keep contact form submissions for as long as they remain useful for responding to your enquiry and for a reasonable period thereafter in case you follow up. In practice, this is typically no more than two years from your last contact with us. Analytics data is retained according to the settings of the tools we use, generally no longer than 26 months.
8. Your rights
You can ask us to show you the personal data we hold about you, to correct it if it is inaccurate, or to delete it. You can also withdraw consent for any processing based on consent. To exercise any of these, email [email protected] with a brief description of your request. We will respond within a reasonable timeframe.
9. Data security
We take reasonable steps to protect personal data against unauthorised access, accidental loss, or disclosure. Our site uses HTTPS. Form submissions are transmitted over an encrypted connection. No method of transmission over the internet is entirely without risk, and we cannot make absolute assurances, but we handle data carefully.
10. Children
Our site and services are not directed at anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us at [email protected] and we will take appropriate steps.
11. Changes to this statement
We may update this privacy statement from time to time. The "last updated" date at the top of this page reflects when the most recent changes were made. We encourage you to review it periodically. Continued use of the site after an update constitutes acceptance of the revised statement.
12. Contact
Questions about this statement or about how we handle personal data can be directed to:
- Email: [email protected]
- Phone: +66 86 530 7241
- Post: 48 Phra Athit Road, Chana Songkhram, Phra Nakhon, Bangkok 10200, Thailand